I am writing to express how pleased I am with my recent Biasi boiler and Riello burner installation. My initial meeting with Randy set the tone as he made many recommendations for a more improved and efficient system of heating and piping.
Following this, Bob and Mike installed a new water heater, disassembled the old Blue Ray, rerouted new pipes, re-wired the unit, and presented the final product which in the end look like a work of art.
I must give accolades to both Bob and Mike. Their attention to detail is second to none. Their work ethic is superior and it was quite obvious that they took a great deal of pride in their work (and I mean that). They were even nice enough to explain everything in detail as they progressed through the stages of installation. I now have a thorough understanding of how my new heating system works.
Bob and Mike are certainly an asset to the W.T. Galbraith company. Please share with them my sincere appreciation for a job well done!
"Rich P. - Media"
I wanted to take the time to say how pleased we were dealing with your company. Randy was very nice to deal with on the quote and explained thoroughly what was included. He put me in touch with Rich to set up oil deliver etc. and Rich was also very nice to deal with.
I definitely felt I had to write after watching the installation of the new heater. Mike had come out for the estimate and he was so thorough, measuring each room etc., so when he came to install I was quite pleased. I cannot tell you how conscientious and how hard working Mike and his assistant Larry were. I was worrying if they would ever stop to eat. But seriously, they worked very hard and intent and I was quite impressed. It was a nice way to start out a relationship with your company.
"John R. - West Chester"